Email Whitelist Instructions
Make sure you get your AGU Newsletters
Increasingly, ISPs are using filtering
systems to try and keep spam out of
customers' inboxes. Sometimes, they
accidentally filter out the e-mail
that you want to receive. In many
cases you are not notified and neither
are we that the AGU Newsletters aren’t
getting through. Please note that
we never provide your address to anyone
else and you can easily unsubscribe
whenever you want to. This means that
we are not associated with spam in
any way.
Despite this, our newsletters are
often filtered as Bulk /Junk email.
To make sure you actually receive
our newsletters, follow the Whitelist
instructions below for your email
program. To make sure that the AGU
newsletters, publications, and support
e-mails are not filtered into your "junk" or "bulk" folder,
please add AGU and our publications
to your list of trusted senders. Follow
the directions below.
Please White-list us now, before your
delivery is interrupted.
For AOL version
9.0 or higher: (for version 7.0
and 8.0 look further down)
If you're using AOL, you can ensure
that your AGU newsletters are delivered
to your inbox by setting your mail
controls. Here's how:
- Click on the 'Mail' Menu in the
Menu Bar along the top of the screen,
or,
- Click on 'Mail Center'
- Mail Center Screen appears,
- Under 'Mail Preferences' click
on 'Customize your e-mail' and click
'Next'
- Under 'Essentials' click on 'Spam
Controls' and click 'Next'
- Mail and Spam Controls Screen
appears
- On the right panel of the screen
make sure that 'Mail filtered by
AOL's Advanced Spam Filter' is turned
On (checkmark appears), and that
underneath that you have both 'Mail
with clickable Hyperlinks (URLS)'
and 'Mail containing words and phrases
on my Custom Word List' turned Off
(no checkmark appearing).
- On the left panel
Make sure that 'Block mail containing
pictures or files' is turned off (no
checkmark appearing) - we often include
images in our emails.
- On the left panel select either:
- 'Allow mail from all senders'
(allows ALL e-mail) or
- 'Use a Custom Sender list' (allows
selective e-mail)
- Note: the other options are
too selective to allow e-mail
from us, and almost anyone else
who might send you e-mail.
If you select Option 1 above:
'Allow mail from all senders', you're
done.
Thank you for white-listing the AGU.
If you select Option 2 above: 'Use a Custom Sender
list'
Follow these instructions to allow
e-mail from the AGU:
- Click on the blue link: 'Custom
Sender List' that is part of 'Use
a Custom Sender List' option.
- The Custom Sender List appears
- Make sure you select the second
option (*) 'Allow only the domains
and senders listed below'
- In the space provided, enter
the addresses below:
- agu@replyonline.org and Click
'Add'
- To allow e-mail from AOL or
your friends at AOL you also want
to do the following...
- In the space provided, enter
the addresses below:
- To accept e-mail from other
domains add the other domains
in the same way you did above
for all of the domains or friends
e-mail addresses you want to add.
- Click 'Save' (on the Custom
Sender List screen)
- Click 'Save to Apply these Mail
Controls' (on the Mail and Spam
Controls screen)
- Close any remaining open windows.
Thank you for white-listing the AGU.
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For AOL version
7.0, or 8.0:
- Click on the 'Mail' Menu in the
Menu Bar along the top of the screen.
- Click on 'Mail Controls'
- About Mail Controls Screen appears,
Click on 'Next'
- Select 'Customize Mail Controls
for this Screen Name', and Click
'Next'
- Select 'Either'
- 'Allow e-mail from all AOL members,
e-mail addresses, and domains.'
(allows ALL e-mail) or
- 'Allow e-mail from all AOL members,
and from the listed domains and
e-mail addresses. Block e-mail
from all others.' (allows selective
e-mail)
If you select Option 1 above:
'Allow e-mail from all AOL members,
e-mail addresses, and domains.',
you're done.
Thank you for white-listing the AGU.
If you select Option 2 above: 'Allow e-mail from all AOL members,
and from the listed domains and e-mail addresses. Block
e-mail from all others.'
Follow these instructions to allow
e-mail from the AGU:
- In the space provided, enter the
addresses below:
- Agu@replyonline.org and Click
'Add'
- Click "Next"
- Select 'Allow this Screen Name
to send and receive mail with pictures
and files'.
- Click Save to Apply these Mail
Controls.
Thank you for white-listing the AGU.
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If you're using EarthLink, you can
ensure that your AGU newletters are
delivered to your inbox by adding
our company domain name and email
address that we send mail from to
your Address Book You will also need
to remove us from your Blocked List
if we are in it, you can do this using
the TotalAccess software, or by using
WebMail (online Email), follow the
steps below. Here's how:
Using TotalAccess Mailbox (Windows):
- First you need to get to the Mailbox
for TotalAccess, open TotalAccess
and choose the 'Mailbox' then, Click
on the 'Address' Button.
- from the 'File' Menu (click 'File'
from TotalAccess Menu), choose 'New
Company (Domain)'
- In the space provided, enter the
address below:
- agu@replyonline.org and Click
'Add'
- Click 'Ok' to add the domain name.
- from the 'File' Menu (click 'File'
from TotalAccess Menu), choose 'New
Contact'
- In the space provided, enter AGU
as the name and the Email address
below:
- agu@replyonline.org and Click
'Add'
- Click 'Ok' to add our contact
name information.
You should also make sure that
we are not appearing in your Blocked
Sender List
- Click the 'Protection' button
in the TotalAccess 2004 Task Panel,
select 'spamBlocker', and choose
'Settings'.
- Click the 'Edit Blocked Sender
List' button.
- Look through the list, and Click
on any address that is from the
National Center for Policy Analysis
(including AGU.org, teamAGU.org
or Agu@replyonline.org)
- Click the 'Unblock Sender' button
to unblock this address
- Repeat the steps above, (clicking
on an address, and then the 'Unblock
Sender' button) for any of the AGU
addresses listed above.
- Click the 'Apply Changes' button.
Thank you for white-listing the AGU.
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Using Web Mail (Macintosh, or
Windows Online):
- Sign in to Web Mail if you haven't
done so already.
- Click the 'Address Book' link
in the left menu pane, below your
inbox and other mail folders.
- Click the 'All Categories' pull-down
menu (middle of white screen, in
Address Book section below Checked
items) and choose 'Companies (Domains)'.
- Click the 'Add' button (next to
the 'Companies (Domains)' category
menu).
- In the space provided, enter the
address below:
- Click 'Allow This Company (Domain)'
button to add the domain name.
- Click the 'Add' button again (middle
left of white screen next to Categories
pull-down menu).
- In the space provided, enter the
address below:
- Click 'Allow This Company (Domain)'
button to add the domain name.
- Click the 'All Categories' pull-down
menu (middle of white screen, in
Address Book section below checked
items) and choose 'Contact'.
- Click the Add button.
- In the space provided, enter AGU
as the name and the Email address
below:
- Click 'Save' Button (top right
of the screen) to add my contact
name information.
You should also make sure that
we are not appearing in your Blocked
Sender List
- Click the 'spamBlocker' link in
the left menu pane, below your Inbox
and other mail folders.
- In the list of tabs along the
top part of the screen (below where
it says spamBlocker) click on 'Settings'
- Click on 'Blocked Sender List'
(in the lower right part of the
screen)
- Look through the list, and Click
on any address that is from the
American Graduate University, including
agu@replyonline.org)
- Click the 'Unblock Sender' button
to unblock this address
- Repeat the steps above, (clicking
on an address, and then the Unblock
Sender button) for any of The AGU
addresses listed above.
- Click 'Save' Button (lower right
part of screen)
Thank you for white-listing the AGU.
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Gmail
New Subscribers
You will need to add our From address,
agu@replyonline.org, to your Gmail
Contacts List:
- Click Contacts along the
left side of any Gmail page.
- Click Add Contact.
- Copy and paste our From address,
agu@replyonline.org into the primary
email address dialog box.
- Click Save.
Existing Subscribers
If you are already a subscriber but
our newsletters isn't getting
through, make sure that the newsletters has
not been mistakenly marked as Spam:
- Click Spam along the left
side of any Gmail page.
- Check mark the box next to our
newsletters .
- Click Not Spam button along
the top.
To ensure that your AGU newsletters
are delivered to your Yahoo Inbox
(not the Bulk Mail folder), you can
instruct Yahoo to filter it to your
Inbox. Here's how:
- Open your Yahoo mailbox.
- Click 'Mail Options' (usually
Upper Right Corner)
- Click 'Filters'. (Middle Column
under 'Management')
- Next, click 'Add Filter'.
- in Filter Name box type 'AGU'
- In the top row, labeled 'From
header:', make sure 'contains' is
selected in the pull-down menu.
- Click in the text box next to
that pull-down menu, then enter
the address below:
- At the bottom, where it says 'Move
the message to:', select 'Inbox'
from the pull-down menu.
- Click the 'Add Filter' button
again.
Thank you for white-listing the AGU.
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If you are using Hotmail, you can
ensure that your AGU newsletters are
delivered to your Inbox by adding
our "From" address to your
Safe List. Here's how:
- Click the 'Options' link (upper
right of screen).
- Click on the 'Mail" link
(left column"
- Click on 'Junk E-Mail Protection'
(first link).
- Click on 'Junk E-Mail Filter'
(first link).
- From the selection list Choose
your Junk E-Mail Filter level select
either 'Low', or 'Enhanced' (the
first two options), click the 'Ok'
button at the bottom of the screen
- Click on 'Safe List'. (the fifth
link down from top)
- In the space provided 'Type an
address or domain:', enter the address
below:
- Click 'Add' button.
- In the space provided 'Type a
single e-mail address (or domain):',
enter the address below:
- Click 'Add' button.
Thank you for white-listing the AGU.
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McAfee spamkiller works along with Outlook,
Outlook Express, Outlook 98, MSN/Hotmail,
and POP3 accounts to block UCE unsolicited
commercial e-mail before it arrives
in your inbox. To make sure your AGU
newsletters s passes through you need
to add us to your Personal Friends
list, or Global Friends List. Here's
how:
- Click the 'Friends' tab
- Click 'Email Address' or 'Domains'
tabs as indicated below to add us
to your list
- Click 'Email Address' tab.
- Click the Down Arrow to view your
'Personal Friends List'
- Along the Right Side choose 'Add
A Friend'
- In the Address box, enter the
addresses below:
- agu@replyonline.org, and name
it 'AGU' and choose 'Single e-mail
address' as the type, Click 'Add'
- Click 'Domains' tab.
- In the Address box, enter the
addresses below:
- agu@replyonline.org , and name
it 'AGUDomain' choose 'all users
at domain' as the type, and Click
'Add'
- Click on 'Save'
Thank you for white-listing the AGU.
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If you are using MSN, you can ensure
that your AGU newsletters s are delivered
to your Inbox by adding our "From" addresses
to your Safe List. Here's how:
- Click 'Help & Settings'
- Click 'Email Settings'
- Click on 'Safe List'
- In the space provided 'Add an
item to this list:', enter the address
below:
- Click 'Add' button
- In the space provided 'Type a
single e-mail address (or domain):',
enter the address below:
- Click 'Add' button.
- Click 'Add' button.
Thank you for white-listing the AGU.
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If you're using NetZero, you can
ensure that your AGU newsletters s
are delivered to your Inbox by setting
your Junk Mail Filtering Preferences.
Here's how:
- Log in to your NetZero Web Mail
account.
- Click on 'Options' (along the
second row down, next to Address
Book).
- Click on 'Safe List' (in far right
column, the third option down under
Filtering).
- In the space provided, 'Add Address
to Safe List', enter the address
below:
- agu@replyonline.org. Click 'Add'
button
- Click the 'Save' button (bottom
right of screen) to Apply these
Mail Options.
Thank you for white-listing the AGU.
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AntiSpam works along with Outlook,
Outlook Express, Netscape and Yahoo
(POP3), MSN/Hotmail to block UCE unsolicited
commercial e-mail before it arrives
in your inbox. To make sure your AGU
newsletters s pass through you need
to add us to your Personal Friends
list, or Global Friends List. Here's
how:
- Start up Norton AntiSpam, Click
the 'Status & Settings' tab
- Click 'AntiSpam' (middle of the
screen).
- Click Yellow 'Configure' Button
(bottom right of screen).
- Click 'Allowed List' tab (the
2nd Tab on the list of tabs).
- Click 'Add' button (lower left).
- In the 'Email Address' box, enter
the addresses below (use AGU in
the 'Name' field):
- agu@replyonline.org. Click
'OK'
- Click on OK (bottom of screen).
Thank you for white-listing the AGU.
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Many popular e-mail programs, including
Outlook, Outlook Express, Eudora,
and Netscape don't provide a convenient
way for you to white-list the folks
you want to receive e-mail from. If
you're using this sort of e-mail system
and you either aren't getting your
AGU newsletters s or want to make
sure you continue to receive your
AGU newsletters s in the future, you
can do something about it (read more
below).
These programs also work with 3rd
party spam blocking software. If you
use a 3rd party spam blocker, we've
included instructions for the most
popular ones such as McAfee's spamkiller,
and Symantec's Norton AntiSpam above,
follow those directions, otherwise
read below for details on how to make
sure you get your e-mail from the
AGU.
Further instructions on Making Sure You Get Your E-mail
Contact the customer service people
or the Postmaster at the company that
provides your e-mail or Internet connection
(your ISP). Explain to them that the
AGU newsletters s are e-mails that
you asked for and value. Ask them
if they can white-list the AGU. They'll
probably ask you for some information
about us. Here's what to tell them:
- Sending Address: If they
ask for our address, give them the
addresses listed below.
- Domain: If they need to
know the domain we're mailing from,
tell them all of these:
- bounce.exactt.net
- exacttarget.com
- bounce.exacttarget.com
- exact.com
- bounce.exactt.com
- exact.net
- IP Address: If they ask for our
sending IP address, tell them all
of these:
207.67.38.0/24 and 207.250.68.0/24
● If they need to know
the Host Names we're mailing from,
tell them all of these:
xtinmta001.exacttarget.com - xtinmta126.exacttarget.com
xtinmta02-03.exacttarget.com - xtinmta02-253.exacttarget.com
xtinmta03-31.exacttarget.com - xtinmta03-253.exacttarget.com
xtinmta04-11.exacttarget.com - xtinmta04-30.exacttarget.com
xtinmta02-45.exactt.com xtinmta02-57.exactt.net
One vital thing you can do that
helps no matter what e-mail system
you're using is this, add the following
domains and e-mail addresses to
your address book:
Thank you for white-listing AGU.
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